Tuesday, December 18, 2012

We made it!

Yes...we made it to the new house in one piece.  There are still several boxes to be unpacked (big thanks to my parents for helping unpack many already!), but we are settling in to our new home.  For my own memories, I do want to come back and summarize the actual move, but for now, just a quick "HI" from VA!

Love our view...




Jenni

Friday, December 7, 2012

Bittersweet.

I am very excited about moving, but at the same time, I am very sad.  I am comfortable here.  I have some very good friends I will miss dearly, and so does Connor.  Even Levi will miss his teachers who love him like one of their own!  We have our little routines and they work.  And then there is our home.  While I am very relieved to have it under contract, it makes me sad to be leaving it.  This is where I brought my babies home.  I remember when we looked at the house, we joked about what room would "someday" be the nursery.  Little did we know that "someday" was going to be sooner than later!  We spent Memorial Day weekend in 2009 painting that nursery.  It was such an exciting time.  I don't know what possessed us to do something so involved, but we went for it.  And we love it.  I remember sitting in the rocker before Connor got here just imagining how our lives would change and how much I already loved him without even meeting him yet.  I remember doing the same thing when we moved Connor to his big boy room and we were waiting on Levi.  I knew I'd love Levi just as much as Connor, but I couldn't fathom how.  I sat in his rocking chair daydreaming about that and wondering how Connor would react to his brother.  Little did I know that he would love his brother from the first moment he met him, too.  I nursed my babies here.  I have kissed boo boos and snuggled kids with fevers.  We have had tickle fights and tantrums.  Tears of happiness and tears of frustration and sadness.

I know the next chapter will bring many new memories and exciting times, but when you move there is such a defining change in the story...not just a new season or a new school year.  A new start.  A new home.  Finding new friends and church and favorite restaurants and...I could go on and on.  I am not the biggest fan of change, either.  So, while I am excited about the new house and Clay's new job, my heart is heavy thinking about what I am leaving here, and it's hitting me all the sudden.  I have been going through the motions of moving, but blocking out the emotions and it's hitting me like a ton of bricks that this is our last weekend here.  And if you know me well, you know there will be tears saying goodbye!

Jenni

Monday, December 3, 2012

A Letter to United Airlines

Dear United,

You suck.

W used to LOVE Continental. but ever since the merge or buyout or whatever, you have taken a great airlines and flushed them down the toilet.  Sure, I know there is no perfect airline and there are tons of moving parts that one little hiccup can throw things off, but why is it that you are notoriously bad?!

Today, my husband had a flight from Chicago to Des Moines at 11:51 am.  His flight was booked through US Air, but since it was a multi-city itinerary, he was flying United for this leg.  He called me this morning before 7 am saying that he had looked at his flight online and the status said "Diverted".  Given that it wasn't even scheduled for several more hours, this obviously raised some concern.  So, I got on the phone to call US Air to figure it out.  They advised that since the flight was operated by United, I needed to call y'all and gave me the UA flight number.  I checked your website and in big, bold letters, it said CANCELLED.  Ugh.  So, I called.  The computerized man who would not connect me to an agent told me the flight was on time.  Ugh again.  So, I just repeated the word "agent" until he finally got the picture and connected me to an agent.  I told her I was trying to find the status of flight 6075 and she said "It is scheduled to depart on time at 11:51 am"  So, I asked her why it said cancelled online.  She seemed surprised and started "looking at it another way".  She then told me that for some reason, the landing showed cancelled, but the departure didn't.  She eventually concluded the flight was cancelled but couldn't tell me why, and continued to explain that my husband had been re-booked on a flight leaving that night at 8:44 pm.  She told me there were earlier flights, but they were all booked up, so they got him on the first available flight.

Meanwhile, my husband had no choice but to go to the airport with his other travel mates who were on flights elsewhere and were having no problems.  I decided to call back again a couple of hours later to see if I could see what the issue was.  My husband was told they could not put him on another airline with an earlier flight and would not provide any meal vouchers or anything like that.  When I called the second time, I was told the flight was cancelled for fog.  Really?  You see, we are not once a year travelers.  So, I had already looked up the inbound flight and on the FAA website to see the weather conditions in ORD.  Yes, the inbound flight was slightly delayed (it was a continuing flight from CLT to DSM with a stop in ORD), but it still landed in plenty of time to continue on.  On top of that, all the other flights were able to get in and out with minimal delays.  So, why was this ONE particular flight cancelled due to "fog"?  And, why would you have canceled the flight at least 4 hours prior to departure for such an issue?  In case you are wondering, yes, I looked at the other flights from ORD to DSM today:


You can't expect me to buy the fog excuse.  Yes, it was a bit foggy there this morning from what I hear, but it's not adding up.  I am not sure why you found the need to cancel this flight, but I know that you blamed the fog so that you could say it was a weather related delay and get off the hook from meal vouchers and rebooking on another airline.

Oh, and one more thing...you know that lady I spoke to first thing in the morning who said the rest of the flights were booked?  My husband finally found someone at the airport who was able to give him a seat on the 5:16 flight with no problem.  I found that quite interesting.  Finally, someone friendly and helpful.

Thanks for nothing, United.  


Jenni

PS  You should be thankful I wasn't with him with our two kids.  That would not have been pretty for any of us!

Saturday, December 1, 2012

Merry Christmas!

Our first outing to see Santa...




Levi wasn't thrilled (and I don't think Santa was either), but Connor LOVED it!  (Yes, my child is wearing shorts in December, and no, we don't live in Texas.  Turns out he was the smart one as it turned out to be pretty warm today!)

Jenni